Pitzy Support
Every message is read. Typical response time: up to two business days.
About the app
Pitzy – Seed Cracking Clicker is a clicker/idle game with an 8-chapter story in Hebrew and English - Grandpa Shimon's family nut shop against the "MegaCrack" chain. Tapping, combos, 12 friends, golden seeds and a weekly cleanup that turns progress into permanent prestige. The download is free, and all progress (besides leaderboards) is stored on your device.
Write to us
A question, a bug, an idea for the next chapter - we would love to hear it.
Frequently asked questions
What is free and what costs money?
All 8 chapters, all 12 friends and the whole game are available for free, no sign-up, in exchange for occasional ads. The Nut Shop Club (subscription, 19.90 ₪/month or 119.90 ₪/year, with a 3-day trial on the yearly plan) doubles your seed rate and adds daily pistachios. You can also buy pistachio packs or one-time upgrades separately, with no subscription at all.
How do I cancel or restore a purchase?
Manage, cancel and restore the subscription through your Apple ID account: App Store → your profile picture → Subscriptions. The club screen in the app has a direct shortcut, and the shop screen has a "Restore Purchases" button for one-time purchases (used pistachio packs cannot be restored). Cancel the subscription at least 24 hours before the period or trial ends, or it renews and charges the full price.
What is the difference between seeds, pistachios and golden seeds?
Seeds are the base resource earned from tapping and friends. Golden seeds come from catching a golden seed in-game or from the weekly cleanup (prestige) - they are permanent and raise your rank and multiplier for good. Pistachios are a secondary currency for the in-app shop, earned in-game or bought in a separate pack. None of them has a cash value, and none can be transferred between users.
How do I remove ads?
A one-time "No ads" purchase or a Nut Shop Club subscription removes all ads completely. Without either, an interstitial ad occasionally appears between rounds, and you can also choose to watch a rewarded ad for extra pistachios.
How does the "prestige" - the Friday cleanup - work?
After about an hour of play you can "clean up" the shop: current progress resets, but turns into permanent golden seeds that raise a lasting multiplier and unlock ranks - the classic clicker-game idea. You can do this again and again.
How do leaderboards work?
Four leaderboards run on Apple's Game Center (in the "Ranks" tab) - sign in with the device's Apple ID, or keep playing without signing in at all.
I want a refund
All payments are made and managed by Apple, and so are refund requests - at reportaproblem.apple.com.
How do I reset my progress?
The Settings screen has "Reset progress", with double confirmation to prevent an accidental reset.
How do I switch to Hebrew, or turn off sound and vibration?
The Settings screen has a language picker, and separate switches for sound and haptics.
Legal
Pitzy is an entertainment game. Seeds, pistachios and golden seeds in the game are a virtual currency only, with no cash value and no right of conversion to money.